💻 Tech Giants Clash Over Delta's IT Meltdown: Microsoft challenges Delta's narrative, pointing to outdated technology as the real culprit behind the IT meltdown. While Microsoft offered free help during the crisis, Delta declined, resulting in massive flight cancellations and a staggering $500 million in losses. Delta initially blamed CrowdStrike and Microsoft, but the true issue stemmed from IBM's crew scheduling system, not Microsoft. The refusal of Microsoft's assistance may have been influenced by Delta's reliance on other tech providers. Thrifty Traveler adds that this dispute sheds light on the complexities of the aviation industry and the critical role of technology in ensuring seamless operations.